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Quality and environmental
...........management


Quality and environmental management systems compliant with DIN EN ISO 9001 and DIN EN ISO 14001 are an absolute requirement these days - however, our commitment to quality and the environment dates back to before the date on which we gained our certification.

Besides highest quality demands with regard to product, service, and support, both the protection of the environment and health and safety at work are key components of our company policy. Since 1995, Süddeutsches Lackwerk has been implementing a certified quality and environmental management system in accordance with standards DIN EN ISO 9001 and 14001.

 

Our definition of quality within the ISO 9001 certification process includes:

 

Compliance with specified product quality:


Correct properties and colours, in accordance with customers' demands.

 

Comprehensive, customer-oriented advisory service:


Direct, personal customer guidance during order specification,
after sales service, and customer service.

Customer support after orders are delivered

 

Flexibility and Service:


Shortest possible delivery times, flexibility in batch sizes and consideration of customer requests with regard to packagaing and labelling.

 

To us, quality is a promise that creates trusts through positive experience. Our customers' trust in us is the basis of lasting, stable partnerships in an increasingly dynamic business environment .

 

Based on this understanding, we have been keeping our promse since 1922.

 

 


Qualitäts- & Umweltmanagement